Hi Matthew,
Did it solve by installing the latest Blackberry version available in the link above?
It is a known issue for mobile app on iPad / iPhone.
To enable the cookies on the iPad / iPhone:
1. Go to Settings > Safari
2. Go to Privacy & Security > Block Cookies
3. Change the setting to “From third parties and advertisers”
So if you still face the reported issue please enable cookies on your BlackBerry device.
1. On the Home screen, click the Browser icon.
2. Press the Menu button > Options.
3. In the Privacy & Security section, select Accept Cookies checkbox.
4. Press the Menu button > Save.
Regards,
Cristiano Rosa